Return policy

Return policy

We want you to be completely satisfied with your purchase from Flexair. If for any reason you are not satisfied with your pump, you may return the item under the following conditions:

Return conditions:

• The item must be returned in its original condition, with all accessories included and in its original packaging.
• Return must be made within 30 days of receipt.
• Return costs are our responsibility.

Return procedure:

1. Contact our customer service at the following email address: Flexair.fr@gmail.com to obtain a return number and further instructions.
2. Carefully package the item you wish to return, preferably in its original packaging.
3. Include a copy of your invoice or order confirmation in the package.
4. Send the package to the following address:

   GARRIGUES VALENTIN 60, rue François 1er– 75008 Paris

Refunds:

Once we receive and inspect the returned item, we will process the refund as soon as possible. The refund will be made via the original payment method unless the customer has specified otherwise.

Customer Service:

For any questions regarding our return policy or for assistance with a return, please contact our customer service at the following email address: flexair.fr@gmail.com .